Default file locations of the SoundID VoiceAI plugin files, log files, as well as the raw audio files.
In this article:
DAW plugin
The default file paths for SoundID VoiceAI plugin formats:
macOS: AU, AAX, VST3
Macintosh HD/Library/Audio/Plug-Ins/Components/SoundIDVoiceAI.component
Macintosh HD/Library/Application Support/Avid/Audio/Plug-Ins/SoundIDVoiceAI.aaxplugin
Macintosh HD/Library/Audio/Plug-Ins/VST3/SoundIDVoiceAI.vst3
Windows: AAX, VST3
C:\Program Files\Common Files\VST3\Sonarworks\SoundIDVoiceAI\SoundIDVoiceAI.vst3
C:\Program Files\Common Files\Avid\Audio\Plug-Ins\SoundIDVoiceAI.aaxplugin\Contents\x64\SoundIDVoiceAI.aaxplugin
Log files
In case of issue troubleshooting, we may ask you to send us the plugin log files which can contain crucial information to help our developers resolve the problem. Find log files in the following locations:
macOS:
Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/logs
Windows:
C:\Users\your username\AppData\Roaming\Sonarworks\SoundIDVoiceAI\logs
Note: The user\AppData and User/Library directories on macOS and Windows are hidden by default. To show hidden files and folders, follow the instructions here: How to show hidden files on Mac and Windows?
Cache folder - raw audio files
The raw audio files generated with SoundID VoiceAI are saved in WAV format (at 16-bit/48kHz). They are stored in the Cache folder in the following locations:
macOS:
Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/cache
Windows:
C:\Users\your username\AppData\Roaming\Sonarworks\SoundIDVoiceAI\cache
Note: The user\AppData and User/Library directories on macOS and Windows are hidden by default. To show hidden files and folders, follow the instructions here: How to show hidden files on Mac and Windows?
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