How to contact Sonarworks support

You can contact our Support Team if you have a question, an issue to report, or some feedback you would like to provide. 

 

How to submit a support request

In the Sonarworks Help Center, there are three different options for submitting a support request:

  1. Submit a request via the "Requests" section
  2. Submit a request from any article
  3. Chat with us via the web widget

 

Submit a request via the "Requests" section

To submit a support request from your Help Center account:

  1. Click on Sign in and log into the Help Center with your Sonarworks Account credentials
  2. Click on your profile name and select Requests in the dropdown 
  3. Click on Submit a request

 

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Submit a request from any article

To submit a support request from an article:

  1. Navigate to any article in the Help Center
  2. Scroll to the bottom of the article
  3. Click on the Submit a request option in the green banner

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Chat with us via the web widget

To chat with our team or leave a message, find the web widget located in the bottom right corner of the page. You can interact with our bot or chat with our team. 

If there are no agents currently available for a live chat, you can leave a message in the widget, and our Support Team will get back to you.

 

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