"One or more audio files could not be processed" alert

If you encounter the "One or more audio files could not be processed" message, find information on how to proceed below.

"One or more audio files could not be processed"

The "One or more audio files could not be processed" warning message can appear when you're processing audio. If this happens, it's likely a backend issue which we'll address as soon as possible. It's worth waiting a short while and trying again.

If the problem persists, reach out to our Support Team by submitting a support request below with the following information:

1. DAW name and version number
2. Plugin format used (AU, AAX, VST3)
3. Actions done that triggered the error/warning message
4. Screenshots/screen recordings of the issue in action
5. Log files: Locating SoundID VoiceAI log files

Our team will review your report and will help with resolving the problem as quickly as possible.